FAQ

01. How do I order a taxi?

Ordering a AcehTaxi is easy! Since you are already here you can book your trip now (link) Ordering a taxi online saves you time, because the details of your trip are automatically entered.

02.How much does a taxi trip cost?

Aceh Department of Transportation regulates the taxi fares in Aceh province and all taxis charge the same rates. To get an estimate, book your order online and select Quote, if you like the price, select SUBMIT. All licensed taxis operate by taxi meter.

03. Can I create an account with AcehTaxi?

AcehTaxi offers personal and corporate charge accounts for customers who use taxis at least once a week. There is an administrative fee of 6% charged to the total amount of your invoice. We provide online billing services at and email or mail invoices twice per week.

04.Does AcehTaxi accept credit cards?

Yes, accept Visa, MasterCard, American Express, Discover, and our very own AcehTaxi. There are a lot of benefits to the AcehTaxi. Once you register your card, you can reload funds, retrieve past trips and receive an email every time the card is used.

05. I am travelling with a small child, do you provide child safety seats?

No. Drivers of AcehTaxi and for-hire vehicles and their passengers are exempt from laws regarding car seats. Passengers with children are encouraged to bring their own car seats, which the drivers will allow passengers to install. For an additional fee, if you are flying and do not wish to take your car seat on your flight, we can transport the car seat back to your home.

06. I think I left my cell phone/briefcase/wallet in the taxi. Do you have a Lost and Found?

We’ve all had that sinking feeling when we realized we left something important behind. AcehTaxi wants to help you retrieve your lost item. If you think you left something in a AcehTaxi, please call 081360109676. Our receptionist will direct your call, or email, halo@aceh.taxi. In addition to a description of the item, please provide the following details

1. Date and time you think you may have left the item in our taxi

2. Vehicle number and name of driver (if you have it)

3. Your name and phone number or email address so that we can reach you.

4. If you paid by credit card, we can identify the taxi by the last 4 digits of the card and expiration date.

07.How can I advertise on your Taxi Tops?

AcehTaxi offers two forms of advertising for local businesses.

Taxi Best

AcehTaxi best advertisements are traveling billboards that capture the attention of travelers, pedestrians, visitors and residents of our community.

Video Advertisement

Each AcehTaxi vehicle is equipped with a Passenger Information Monitor installed in the back seat of taxicabs.

If you are interested in receiving a quote to advertise your services or product, please send an email to halo@aceh.taxi.com

Advertise on our taxi now !

Grab people’s attention with awesome advertising campaigns our taxi cars. Reach thousands of people with your creative ad.

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